Cookie Policy

1. Introduction

This Cookie Policy explains how Braineetech ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website braineetech.com and use our products and services, including MagicHub, Sectora, CompliOne, VeraID, and CloudVera.

By continuing to use our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.

• Authentication and session management
• Security tokens and fraud prevention
• Load balancing and server routing

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our website's performance and user experience.

• Vercel Analytics: We use Vercel Analytics to collect anonymous usage data about page views and performance metrics.
• PostHog: We use PostHog for product analytics to understand user behavior and improve our services.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language and region preferences
• User interface customization
• Previously viewed content

3.4 Marketing Cookies

We may use marketing cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. Currently, we do not use third-party advertising cookies.

4. Third-Party Cookies

Some cookies on our website are placed by third-party services. These third parties may use cookies to:

• Provide analytics and usage statistics
• Enable social media sharing features
• Support customer service chat functionality
• Process payments securely

We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information about their data practices.

5. Cookie Duration

The cookies we use have varying lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them
• Analytics Cookies: Typically expire after 1-2 years

6. Managing Cookies

You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.

6.1 Browser Settings

Most browsers allow you to manage cookie settings. You can typically find these settings in the "Options," "Settings," or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Microsoft Edge: Settings → Privacy & Security → Cookies

6.2 Opt-Out Tools

You can opt out of certain analytics cookies by using the following tools:

• Google Analytics Opt-out Browser Add-on
• Your Online Choices (for EU users)
• Network Advertising Initiative Opt-out

7. Similar Technologies

In addition to cookies, we may use other similar technologies:

• Local Storage: Used to store data locally on your device for improved performance
• Session Storage: Similar to local storage but cleared when the browser session ends
• Pixel Tags: Small graphic images used to track user behavior and measure campaign effectiveness

8. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals. We will update this policy if a standard is established.

9. GDPR and Your Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right to be informed about cookie usage
• Right to consent or withdraw consent for non-essential cookies
• Right to access information about data collected through cookies
• Right to request deletion of data collected through cookies

For more information about your privacy rights, please see our Privacy Policy.

10. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: