Terms of Service

1. Acceptance of Terms

Welcome to Braineetech. These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including MagicHub, Sectora, CompliOne, VeraID, and CloudVera (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

Braineetech provides enterprise software products including:

• MagicHub: A modular application platform for identity, API management, and backend development
• Sectora: An application security platform for vulnerability detection and compliance
• CompliOne: An AI-powered compliance automation platform for GDPR and privacy regulations
• VeraID: A non-human identity security platform for managing service accounts and API keys
• CloudVera: A serverless and AI operations platform for debugging and security

3. Account Registration

To access certain features of our Services, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or contain inaccurate information.

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Upload or transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our Services
• Engage in any activity that could damage, disable, or impair our Services
• Use automated means to access our Services without our permission
• Reverse engineer, decompile, or disassemble any part of our Services
• Use our Services for any illegal, harmful, or fraudulent purpose
• Resell or redistribute our Services without authorization

5. Intellectual Property

5.1 Our Intellectual Property

Our Services, including all content, features, and functionality, are owned by Braineetech and are protected by international copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

5.2 Your Content

You retain ownership of any content you submit, post, or display through our Services ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display Your Content solely for the purpose of providing and improving our Services.

5.3 Feedback

If you provide us with feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without any obligation to you.

6. Payment Terms

Certain Services may require payment. By subscribing to paid Services, you agree to:

• Pay all fees associated with your subscription
• Provide valid payment information
• Authorize us to charge your payment method for recurring fees

Fees are non-refundable except as required by law or as explicitly stated in a separate agreement. We reserve the right to change our pricing with reasonable notice.

7. Service Level Agreement

For enterprise customers, specific service level commitments may be outlined in a separate Service Level Agreement (SLA). In the absence of a specific SLA, we will use commercially reasonable efforts to maintain service availability but do not guarantee uninterrupted access to our Services.

8. Data Processing

Our processing of personal data is governed by our Privacy Policy. For enterprise customers processing personal data through our Services, we may enter into a Data Processing Agreement (DPA) upon request.

9. Confidentiality

Each party agrees to maintain the confidentiality of any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that:

• Is or becomes publicly available through no fault of the receiving party
• Was rightfully known prior to disclosure
• Is rightfully obtained from a third party without restriction
• Is independently developed without use of confidential information
• Must be disclosed by law or court order

10. Warranties and Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. You use our Services at your own risk.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAINEETECH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of our Services.

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Braineetech and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your Content

13. Termination

We may suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination:

• Your right to access and use our Services will immediately cease
• We may delete your account and any associated data
• Provisions that by their nature should survive termination will survive

You may terminate your account at any time by contacting us at hello@braineetech.com.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the modified Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Services shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.

16. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Braineetech regarding our Services.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
• Force Majeure: We shall not be liable for any failure to perform due to causes beyond our reasonable control.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at: